> ## Documentation Index
> Fetch the complete documentation index at: https://docs.fonoster.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing

> Credits, the Trial and Pay-as-you-go plans, what calls cost, and how to cancel on Fonoster Cloud.

> [!NOTE]
>
> Billing is on Fonoster Cloud only. A self-hosted install has no billing, no credits and no
> limits.

On Fonoster Cloud, calls are paid with **credits**. One credit is \$0.01. Your credits pay for calls
in every workspace you own, and you see them under **Billing** in your account menu.

## Plans

| | Trial | Pay-as-you-go |
| - | - | - |
| Price | Free | \$25 a month |
| Credits | 1,000, once | 2,500 every month |
| How long | 7 days | Until you cancel |
| Calls at the same time | 2 | 20 |
| Top-ups and auto-recharge | No | Yes |
| Overdraft | No | Yes |

Every new owner starts on the Trial. When the 7 days end, calls pause until you upgrade. To
upgrade, go to **Billing** and choose **Upgrade to Pay-as-you-go**. Without a card on file, the
Customer Portal opens so you can add one, and the upgrade finishes when you come back.

A month's plan credits pay for that month's calls, and stay usable for 3 days after the month
ends. Trial credits you have left when you upgrade stay usable as long as your first month's
plan credits.

## Top-ups, auto-recharge and overdraft

On Pay-as-you-go you can buy more credits:

* **Top up:** choose **Top up** and buy 1,000 credits (\$10) or more. Top-up credits last 12 months.
* **Auto-recharge:** buy a set number of credits each time your balance drops below a threshold
  you choose, so calls never stop.
* **Overdraft:** your balance may go a little below zero, so a call in progress doesn't drop. The
  overdraft is 200 credits, or 10% of your last top-up when that is larger. The next payment
  covers it.

## What calls cost

A call costs **\$0.05 a minute** (5 credits), billed by the second with a 15-second minimum. A
10-second call costs 1.25 credits, and a 2-minute call 10 credits.

AI on Fonoster's keys is billed too. Deepgram speech to text and text to speech are at cost, at
Deepgram's published price. LLM tokens have one price for every model: $0.40 per million input
tokens, $0.10 per million cached input tokens and \$1.60 per million output tokens. With your own
vendor keys ([Vendor keys](https://docs.fonoster.com/workspace/provider-keys.md)), the vendor bills you for AI and Fonoster
doesn't. Answering-machine detection, recordings and their storage are included.

## Cancel your plan

You cancel in the Customer Portal: in **Billing**, choose **Manage plan, payment methods and
invoices**, then **Cancel plan**.

Your plan runs until the end of the month you paid for. **Billing** says **Your plan ends on**
that date, and calls keep working until then. To keep Pay-as-you-go, open the portal again and
choose **Renew plan** before that date.

When the month ends, you have **No plan**:

* The credits you have left still pay for calls, at the Trial's limits (2 calls at the same time,
  no overdraft), until they expire.
* You can't top up, and auto-recharge turns off.
* When your credits run out, calls pause.

To start again, choose **Upgrade to Pay-as-you-go** in **Billing**.


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